How OUTPAY Works
Cash and Essential Services, Made Simple
A secure, step-by-step process at every OUTPAY merchant point.
1
Find a Merchant
Locate a nearby authorised OUTPAY merchant point.
2
Confirm Service Availability
Check that the merchant can provide the service you need.
3
Enter Required Amount
Specify the amount for your cash withdrawal or transaction.
4
Authenticate Securely
Verify your identity using the applicable secure method.
5
Verify Transaction
Your transaction is checked and confirmed before it's completed.
6
Receive Cash or Service
Collect your cash, or have your service completed on the spot.
7
Get Digital Receipt
Every transaction ends with a digital confirmation for your records.
How Our Merchants Are Expected to Operate
- Provide cash only after verified confirmation of the transaction.
- Never ask a customer for their UPI PIN or OTP.
- Display all applicable charges clearly, before the transaction.
- Maintain adequate cash availability for customer transactions.
- Provide a digital confirmation for every completed transaction.
- Report failed or suspicious transactions immediately.
- Follow partner-bank and OUTPAY operating procedures at all times.
- Cooperate fully with compliance audits and reviews.
Start Your OUTPAY Journey
Bring this process to your own shop and start serving customers as an OUTPAY merchant.